We want you to feel confident subscribing to preventians. This policy explains when and how refunds apply.
Free first plan
Your first personalised plan is free. You can explore SIA and the app before paying anything.
7-day money-back guarantee
If you’re not satisfied within 7 days of your first paid subscription, write to us and we’ll refund it in full — no questions asked.
Renewals
Renewals are non-refundable once the new billing period begins, but you can cancel any time to stop future charges. Cancellations take effect at the end of the current period.
How to request
Email care@swasthura.in with your registered number. Approved refunds are processed to the original payment method within 5–7 working days.